Frequently Asked Questions

General FAQs

The electronic notarization is a process where a certified, approved for Electronic Notarization notary affixes electronic notary signature and seal information to an electronic document (such as a PDF file). Once affixed to the electronic document, the document is rendered tamper evident such that unauthorized attempts to alter the document will be evident to relying parties.

An Electronic Notary may electronically notarize a document in person or online using audio-video conference technology.

Yes Online Notarizations are legal since 2011.

The Commonwealth of Virginia signed into law SB 827 and HB 2318. These bills authorize and allow for approved, certified Virginia Notaries to legally notarize any signature within any US State by using audio-video capturing technology.

Our clients can use Safari, Google Chrome or Mozilla Firefox browsers, a smartphone, a laptop or a desktop computer (PC or Mac) or a notebook with a web camera. Good internet connection is also required, preferably via cable or secured Wi-Fi connection that allows for online audio-video conferencing. You also need to be able to electronically sign documents using your computer, laptop or tablet.

Yes! Our platform is designed so multiple people can come online at the time convenient to them and notarize the same document. We even allow you to schedule notarizations that's most convenient to you.

The most popular documents that we notarize are Acknowledgments, Mortgage Documents, Jurats, Affidavits, Signature Witnessing, Verification Documents, Oath or Affirmation, Deeds, Deeds of Trust. There are many other document types that are not listed here but be sure to ask our team about your document needs.

We knew from day one of platform development we had to get security right to survive. We built our security stack first to ensure customers and businesses can rely on us for their legal documents.

Our website uses Bank-grade security during your documents upload and notarization process. No one but your Notary Agent gets to see your documents. Your documents are stored securely during your notarization process, and they are removed our servers at the end.

Please note that we do save some of your document's authentication on our servers so that your documents receiving party can verify your notarized document.

We charge $25$19.95/Signer/Notarization. Price is now the same for Domestic and International Notarizations. Moreover, you do not pay until we notarize your documents.

Per Virginia law, it is not possible to electronically notarize documents certifying birth, death, or marriage certificates or certifying true copies of court issued documents. These types of documents must be certified by the Virginia Division of Vital Records/Statistics per Virginia State Law. Please contact our staff to verify if your documents can be notarized electronically. If they cannot, we can help you to find a solution for your notarization needs.

Our standard hours of operation are from Monday to Sunday 8AM - 10PM Eastern Time Zone (US). However, we offer flexible hours to meet the needs of our customers so please contact us to discuss any after-hours notary needs; we will work with you to schedule an appointment.

You pay electronically. We accept all major credit cards and PayPal.

How to: FAQs

Both public and private institutions accept documents notarized electronically. As more business have become aware of electronic notary services, they prefer an online notary as opposed to a traditional one. With our platform they can verify their documents 24/7, something they can't do when done offline.

Should you require further assistance related to a document from, please contact us at [email protected]


Accepted forms of identification for having notarial services performed include the following:

  • State-issued driver’s license
  • State-issued identification card
  • Resident Alien identification card (Green Card)
  • U.S. passport

Unaccepted forms of identification may include the following:

  • Birth certificates
  • Social security cards
  • School identification cards
  • Credit cards
  • Debit cards

We only notarize electronically once the documents are uploaded and the identity has been verified using knowledge-based authentication.

Once your identity is successfully verified, you will connect to your notary public via audio-video technology, where your notary public identifies you visually and you eSign your document (s). Our notary public will then apply their signature and eNotary seal to your document to complete the notarization process and email the completed, legally notarized document back to you!

We use electronic signing (eSigning) technology that requires no additional hardware or application on your end, just your keyboard. When you are in session with our eNotary, you will eSign by typing your name onto the document. We embed a number of security features into the document to protect the validity of your signature.

Please do not sign your document before you upload it to our servers!

Yes, you can. The Commonwealth of Virginia authorizes certified notaries to notarize out of state documents. Once your document is notarized by a certified Virginia notary public, it is valid across state lines.

Let's Begin Your Notary

If we have answered all of your questions please click on button on right to begin your Online Notary